HR - IT Manager - Focus on the Family Canada

WHO WE ARE

Since 1983, Focus on the Family has offered help and encouragement to millions of families as they build their lives on the foundation of Jesus Christ. We work hard to respond to the many real issues families face today by providing sound and practical guidance based on Christian principles. Our vision is to see every family transformed by love, vibrant in faith and enduring in hope. Learn more at www.focusonthefamily.ca

ABOUT THE POSITION

We are seeking an experienced and dynamic IT Manager to lead, modernize and maintain our non-profit organization’s infrastructure. The IT Manager will be responsible for managing all aspects of our hardware, software and IT infrastructure needs; as well as lead a hybrid team of individuals. The ideal candidate will have a proven track record of modernizing IT systems, enhancing cybersecurity measures and optimizing technology resources to support our mission, goals and strategic plan.

Your responsibilities will include:

Strategic Planning & Leadership;

Develop and implement a comprehensive IT strategy aligned with the organization’s goals and objectives
Provide visionary leadership, guidance and direction to the IT team

IT Infrastructure Management

Oversee the management, maintenance and enhancement of the organization’s IT infrastructure, including servers, networks and communication systems
Identify opportunities to upgrade or replace outdated hardware and software components

Software and Application Management

Manage software lifecycle, including acquisition, deployment, updates and licensing compliance
Evaluate, recommend and implement software solutions that improve efficiency and productivity across departments

Cybersecurity and Data Protection

Implement and maintain robust cybersecurity measures to protect sensitive data and ensure compliance with relevant regulations
Develop and oversee disaster recovery and business continuity plans

Vendor Management

Collaborate with external vendors and service providers to ensure seamless delivery of IT services
Negotiate contracts, manage vendor relationships and monitor service levels

Team Management and Development

Build and lead a high performing IT team, fostering a culture of collaboration, innovation and continuous improvement
Provide mentorship, training and professional development opportunities for team members

Budgeting and Resource Allocation;

Develop and manage the IT budget, optimizing resource allocation to meet organizational needs
Ensure cost-effective procurement of hardware, software and IT services

Technology Trends and Innovation;

Stay current with industry trends and emerging technologies relevant to the non-profit sector
Identify opportunities for technology innovation to advance the organization’s mission and vision

Qualifications and Skills

A Bachelor degree in information technology, Computer Science or a related field
Relevant certifications (e.g. CISSP, PMP, AWS) a definite plus
3 - 5 years proven experience in IT leadership roles, including IT infrastructure management, software development and team management
Strong understanding of cybersecurity best practices and data protection regulations
Demonstrated experience in project management and implementing technology solutions
Excellent communication, interpersonal, teambuilding and leadership skills
Ability to collaborate with cross-functional teams and adapt to the needs of a non-profit environment
Experience with Oracle NetSuite and Hubspot considered an asset

Success in this position is dependent upon strong oral and written communication skills and the ability to work independently and as part of a team. This position requires a strong ability to deliver on goals and responsibilities and also be a forward thinker. Above all, you must be a consistent witness for Jesus Christ, and maintain a courteous, Christ-like attitude in all your dealings with people and adhere to our Christian Foundations and Standards.

To apply, please submit your cover letter and resume below.