Location: Head Office in Langley, BC
Employment status: Permanent Full-time
Position open until: October 15, 2022
Start date: As soon as possible
Since 1983, Focus on the Family Canada has offered help and encouragement to millions of families as they build their lives on the foundation of Jesus Christ. We have been recognized by the Best Christian Workplace Institute as an outstanding employer and certified as being among the healthiest places to work in North America. We work hard to respond to the many real issues families face today by providing sound and practical guidance based on Christian principles. Our vision is to see every family transformed by love, vibrant in faith and enduring in hope. Learn more at www.FocusOnTheFamily.ca
We are currently recruiting for a full-time Intensive Consultant/Care associate join our Counselling & Care team who will provide our constituents with outstanding customer service as they contact the ministry for a variety of reasons, whether by phone, mail, chat or email. The role requires the ability to be detail oriented, organized, have a pleasant and engaging personality, and the ability to maintain confidentiality. The position is based out of our head office in Langley, BC, and is eligible for full health and dental benefits.
You thrive in a fast-paced work environment, love customer service and helping people find the resources they’re looking for. You have experience in customer service, call centre experience would be an asset. You want to use your skill set to help families grow stronger, encourage couples to deepen their love and faith, ensure children are raised to love the Lord, and provide practical guidance to those who are in desperate need of hope.
For primary consideration you must bring the following to this role:
If you’re looking for a place where you can experience a strong sense of belonging and make a positive difference to our well-established, mission-driven charity, this may be the opportunity for you. Focus on the Family Canada offers competitive compensation and benefits, and a supportive, friendly, Christian work environment. This important role requires an individual who maintains a consistent witness for Jesus Christ and a courteous, Christlike attitude by adhering to our Christian Foundations and Standards.
Please note that only candidates chosen for an interview will be contacted.